Administrative building for Member e-Services, Contact Center for Member Phone Support, Information Technology, Community Affairs & Marketing teams
The team’s strategic operations plan took advantage of the adjacent land for sale next to the State Street, Saginaw location and derived a forward-thinking campus approach. The construction of a new administrative location designed by TSSF Architects for our growing team will unite a total of more than 40 team members from five departments who were formerly operating remotely from separate buildings and locations. Having the e-Services, Member Support Contact Center, Information Technology, Community Affairs and Marketing teams under one roof in this new facility will improve communication and collaboration within the credit union. The other credit union locations will have the opportunity to repurpose areas for additional member service space where these staff were working.
The administrative building will also feature a training and conference space that will be used for financial literacy community programs and to hold periodic all-staff training.
The current building at 6180 State Street, Saginaw will continue to be open for teller and loan member services when the new building opens.
Construction by Spence Brothers is scheduled to be completed in Summer 2022.
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