Page 2 - Jolt Credit Union 2020 Summer Newsletter

PRESIDENT’S MESSAGE

Jolt – We are here for you

At the time I am writing this message, so many of our members and others
in our community are hurting because of the heavy rains & flooding. Homes,
businesses, vacation spots, lives, all ruined in a matter of hours. Our hearts
go out to you! As we recover from this disaster, please know that Jolt is here
ALAN WATSON to help.
President/CEO
Much progress has been made against the spread of COVID-19. As we
reopen our lobbies on a limited basis to members, specific protocols are
necessary for the safety of members and staff. We will have a greeter at the door to limit the number
of members entering at once & advise members on current guidance for masks. Directional &
informational signage will be in place in the lobbies to ensure proper social distancing. There will be
clear germ shields at the teller stations and member service desks. Additionally, member services for
new accounts, loans, and mortgages will be by appointment only.
The steps we have taken are considered best practices in what has come to be our new normal. With
these changes, your patience & kindness to our staff will truly be appreciated.
Thank you in advance for your understanding.
For more information on how Jolt is doing its part to help during
the global pandemic please see additional information
at www.joltcu.com/COVID-19.

Thank you for your membership!
Alan

MEMBER PANDEMIC RESOURCES

I NEED TO... HERE’S HOW:

DISCUSS OPTIONS TO DELAY Call our Member Services team
MY LOAN PAYMENT at (800) 798-2328 ext. 149

DISCUSS OPTIONS TO DELAY Call our Mortgage team at
MY MORTGAGE PAYMENT (800) 798-2328 ext. 159

GET A NEW DEBIT CARD Call (800) 798-2328 or schedule an
appointment at joltcu.com/appointment

Call (800) 798-2328, apply online
GET A LOAN at joltcu.com, or schedule a branch
appointment at joltcu.com/appointment

Free Financial Counseling is available
DISCUSS A BUDGET with GreenPath Financial Wellness by
calling (807) 337-3399